We’re looking for extraordinary people

COULD IT BE YOU?

We’ve got big ambitions. We want to become a beacon of thoughtfulness and creativity in a world that needs it more than ever — and we can’t do that with just anyone. We need a talented, committed team with passion in their eyes and small business in their bones; bright, kind, hard working people — people who love what they do, can think creatively and believe in building something bigger than us. Ultimately, we’re looking for people who share our values (see below). Once you've read this, if you feel we might be a match, you'll find more about our current vacancies and what we offer at the end.

Believe in fate? Then the positions below aren’t really job ads as such because there’s a high chance the universe brought you here for a reason. So if you’re passionate about small business and share our values, check out the roles below for more information. Be sure to follow Holly on Instagram and sign up to our emails to be the first to hear about new opportunities too.

Ready to get involved?

SEE OUR CURRENT VACANCIES

Ecommerce & Development Manager
We’re looking for a brilliant new team member to manage our custom built marketplace platform: the content of our shop and the development roadmap.
You will have a passion for ecommerce and how to optimise the online customer experience to enable discovery of both our brand and our products. You will also be able to add a commercial lens to decisions, being used to driving key ecommerce KPIs.
You will love collaborating with others, able to work with internal creative teams as well as our external development team to deliver a detailed programme of activity.
You’ll be full of energy and enthusiasm, with an inquisitive mind. Always looking for better ways to do things, for ways to drive efficiencies or commercial improvements and looking for new technologies that can enable us to do this. You will thrive in a fast-paced environment, be highly organised with meticulous attention to detail.
Key responsibilities:
The web development roadmap:
Identify and prioritise new features & updates that can improve the overall customer journey and drive internal efficiencies
Define requirements for development features working with wider team for input and brief development teams
Manage development releases, tickets and internal testing
Manage the backlog of internal requests and suggestions (from all departments), evaluate the impact and feedback to relevant teams
Manage the relationship with the development agency
Support with managing our external devops team and their tickets
Manage 3rd party technology solutions and any programme of work with them
Managing the onsite user experience
Work with product and content teams on a programme of activity to optimise shop pages, navigation and site taxonomy
Work with internal teams to optimise the presentation of products and product listing information
Take part in planning of campaigns and seasonal events to provide insight and suggestions on product merchandising
Work with content & product team on front-end optimisations and capabilities
Work with content teams on SEO focus areas and opportunities
Analytics & reporting:
Use data analytics tools (Google Analytics, Search Console, Google Merchant, trading reports) to monitor and analyse KPIs
Regularly report on ecommerce performance providing insights and recommendations for improvement
Continually monitor competitor activity, market trends and technical innovation
Requirements:
Minimum 3 years experience managing ecommerce web development projects and interacting with development teams
Strong understanding of the ecommerce customer journey across device and where to look for optimisation opportunities
Proven track record of increasing site performance metrics especially conversion rate
Understanding of ecommerce website structure, both front-end and back-end
Ability to hold your own in moderately technical conversations regarding ecommerce development
Experience managing and optimising the taxonomy, navigation and product content of an ecommerce site
Experience using content management systems
Experience using web ticketing systems
Experience managing multiple delivery workstreams
Strong knowledge of Google Analytics and experience using this day to day
First-rate project management and organisational skills
Strong communication skills, problem-solving skills, and attention to detail
Working pattern & location:
The office is located on Eel Pie Island, Twickenham. This is a full-time hybrid role, including 2-3 days in our Twickenham office.
Salary range:
£50,000 - £60,000 dependent on experience.
About Holly & Co:
We’re a young but growing entrepreneurial company looking to build our brilliantly driven and kind team.
We are a B Corp and committed to our role as a business to provide an inclusive, thriving and safe environment for all our team. Our culture is one based in kindness, to not only one another but our Co’s, the wider world, and our planet. We are committed to building a company that is a force for good.
We learn from others, have a big vision and move fast. ‘Fast-paced entrepreneurial environment’ is used often, but we really are! We invest in our team for the long term, and want to grow as a family together.
A note:
Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment.
We celebrate and embrace everyone's differences and treat every colleague with dignity and respect.
We know that diverse and inclusive teams help us deliver our best work, and we love to see applications from groups who are currently underrepresented in our industry.
Please let us know if you have any accessibility requirements or any other questions ([email protected]).
How to apply:
If you think you are what we are looking for, then please apply by sending your CV to: [email protected]
Closing Date: 12th May
NB: If you do not hear back within a week of the closing date, then unfortunately on this occasion your application did not proceed to the interview stage.
Experienced Bookkeeper
We’re looking for an Experienced Bookkeeper with great values, real ambition and an entrepreneurial mindset – someone who will want to come on board and immerse themselves into the DNA of what we do. Holly & Co is in a period of fast growth following the launch of our retail marketplace and this role will expand and develop with the business.
Key responsibilities:
Overall responsibility of the day-to-day financials including reconciling our daily trading, accounts receivable & payable, cash and bank, identifying any differences and resolving these where necessary
Supporting the preparation of our monthly retail trading reports, management accounts and VAT returns plus all aspects of bookkeeping
Having a clear view on the cashflow of the business
Understanding the activities of the business (revenue and costs) and ensuring that the day to day financials fully represent these activities
Helping to provide financial oversight and analysis to support commercial, operational and strategic decisions
Requirements:
Experience in owning the overall day-to day financials of a business and supporting month end management accounts
Someone who not only wants to process the numbers but really understands the business and provides insights and recommendations
Strong technical accounting and finance skills including reconciling a large volume of transactions
Track record of working independently and of delivering results in a pro-active and highly organised manner
Excellent reporting and analytical skills with good attention to detail
Interpersonal skills with the ability to work with people at all levels and as part of cross-organisational teams
Strong sense of personal responsibility for what we do and appetite for change and growth
Must be computer literate in Microsoft Word, Excel, Windows and PowerPoint (Google equivalent)
A note:
Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment.
We celebrate and embrace everyone's differences and treat every colleague with dignity and respect.
We know that diverse and inclusive teams help us deliver our best work, and we love to see applications from groups who are currently underrepresented in our industry.
Please let us know if you have any accessibility requirements or any other questions ([email protected])
Salary range:
This is a permanent, part time role for 24 hours per week and the salary will be dependent on experience - but as a guide £18 per hour.
About Holly & Co:
We’re a young but growing entrepreneurial company looking to build our brilliantly driven and kind team.
We are a B Corp and committed to our role as a business to provide an inclusive, thriving and safe environment for all our team. Our culture is one based in kindness, to not only one another but our Co’s, the wider world, and our planet. We are committed to building a company that is a force for good.
We learn from others, have a big vision and move fast. ‘Fast-paced entrepreneurial environment’ is used often, but we really are! We invest in our team for the long term, and want to grow as a family together.
Working pattern & location:
The office is located on Eel Pie Island, Twickenham. We operate as a hybrid business, this is a permanent, part time role for 24 hours per week and will be both working from home and ideally a minimum of two days per week in the office. It’s a great opportunity for someone with experience who wants to get stuck in but also requires flexibility in their working day.
How to apply:
If you think you are what we are looking for, then please apply by sending your CV to: [email protected]
Closing Date: 12th May
NB: If you do not hear back within a week of the closing date, then unfortunately on this occasion your application did not proceed to the interview selection stage.

Are you passionate about small business?

READY TO CHAMPION UK INDEPENDENTS

The Jacksons 'small business is my bag' jute

Do you love small businesses to the point of obsession? Do you believe they make our high streets richer and communities happier? Want to make sure UK independents don’t disappear? Then join us. We support them in and outside of work, and champion what they stand for — working flexibly, making by hand and balancing profit with principles for a better world. What else are we looking for? Scroll across.

Were you born with entrepreneurial spirit?

TAKING OWNERSHIP IS SECOND NATURE

Cereal entrepreneur silver teaspoon in white bowl

At Holly & Co, we’re the kind of people who don’t expect others to figure everything out for us — whether that’s taking responsibility for our own development or making decisions to benefit the business. We love go-getters; those who find and share opportunities, work under their own steam and who won’t stop until they’ve got an answer. Because being entrepreneurial is in our blood.

Do you share our ‘marigolds mindset’?

HAPPY TO GET STUCK IN TO ANY TASK

Roll up your sleeves, we’re going in. We’d never ask you to do something we wouldn’t do ourselves but our team isn’t made up of those who like to watch from the sidelines. We love proactive people who aren’t afraid of getting their hands dirty, because we never let others clean up a mess we’ve made ourselves (and even if it wasn’t our mess, we put our marigolds on and we make it good). Sound like you?

Do you start conversations not fires?

KINDNESS AND OPTIMISM COME FIRST

People's Choice Award yellow community sign by Modo

Changing the world takes an optimistic outlook, honesty and kindness. It’s why we always strive to start conversations not fires, believe in PPI (presuming positive intent) and favour community over competition (always ‘we’ not ‘I’). It’s about coming from a place of positivity and being radiators not drains. So even if we sometimes get things wrong (which we do), we see failure as feedback and try again.

Do you have thoughtful bones?

FOR US, EMPATHY IS EVERYTHING

A round white enamel pin with a floral design and the words "Today I Am Kind" rests on the palm of a hand.

For us, being thoughtful is just about one of the greatest things you can be. If you’re able to put yourself in the shoes of others, and go out of your way to anticipate needs, look out for those around you and be generous with your time, heart and spirit — you’re likely to be one of us. Thoughtfulness can overcome CV gaps, inexperience and more so don’t be afraid to let this shine through.

Are you ready to embrace change?

TURNING CHALLENGES INTO OPPORTUNITIES

Not everyone likes to roll with it. In fact, sudden change can really freak some people out… but we are not those people. We welcome it rather than fearing it because we know that change brings progress. Plus it’s exciting. We would rather regret things we’ve done than things we haven’t, and pivoting is part of that. So if you can act smart, move fast and help turn negatives into positives, get in touch.

Can you help bring colour to grey?

CREATIVE THINKING IS EXCITING

Woman sat wearing a mustard jumper with creativity is my superpower written on it

At Holly & Co, we love to use innovation and creativity to inspire magic, encourage dreams and ignite imaginations. It doesn’t mean you need to have been born with a paintbrush in your hand and sport bright green hair though (although some of our team definitely fit that description). It’s about thinking outside the box and not being afraid to try something new. Sound like you?

Can you show us you’ve got ‘it’?

QUALIFICATIONS ASIDE

We believe that skills, passion and potential often speak louder than qualifications. While having relevant experience is important (and sometimes required), we are most interested in finding someone who is enthusiastic, motivated and aligned with our values. If you're confident in your abilities and can showcase your talents in a relevant way, we encourage you to apply, regardless of your formal credentials.

What you can expect from us

A WHOLE NEW WAY OF WORKING

We have great ambitions. We want to show the world you can build a successful business based on more than profit. That means looking after people and the planet, as well as our bottom line. We’re growing quickly and need a diverse team of thinkers and do-ers to evolve with us. And we've tried to be thoughtful with what we offer in return…

From unique perks to celebrate both personal and business milestones (think weekends away with our friends at The Pig Hotel or other small business benefits) to the gift of time off (free Christmas ‘Holly-days’ and your birthday as standard) as well as lovely physical gifts from our brilliant independent businesses too.

To help empower you financially, we give free access to independent financial advice or mortgage guidance, for example. We host thoughtful team nights out, creative workshops and volunteering opportunities. We pay for bi-annual meetings with our resident psychologist Coach Kate to help you focus on your personal goals, and provide free membership to the mental health app Calm once you’ve been here for a set time. Plus there are also training opportunities for all and benefits for those going through certain life events such as the menopause or if someone's passed away, for example. We essentially want our small team to be there for each other, in a meaningful, human way — and we'll always do what we can to be a fair and memorable employer (for all the right reasons).

Could our emails change your life?

With unique gift ideas and creative inspiration from brilliant small businesses delivered straight to your inbox, they’ll certainly make it easier (and more fun!).