High Street Shop of 2020

With all of the challenges the high street has faced this year, these are the retailers that go the extra mile to create an immersive customer experience, standing out as shining examples of the future of retail. With installations, experiences and customer service that go above and beyond, the nominees in this category are paving the way for present and future independents across the country. Doing things that only ‘small’ can, in a way that only ‘small’ can – with confidence, commitment and a smile on their face!

Please note that you can only vote for one business per category!

The Judges

Oliver Tress

Founder of Oliver Bonas

Oliver opened his first shop in 1993, and now has 80 stores nationwide, showcasing great design and innovative homewares and fashion. 

Mark Constantine OBE

Co-founder of Lush

Founded in 1995, Lush has stood strong to its beliefs and pioneered a positive impact on the world since day one. It now has over 800 stores worldwide.

The Nominees

Below you will find all of the High Street Shop of the Year nominees and can now to vote for your favourite. Please note that you can only vote for one nominee per category. If you would like to share a direct link to a nominee’s location on this page, use the link icon at the top right of their listing.

Acorn & Pip

A family run concept store, play space and cafe specialising in sustainable toys, clothes, homeware and local produce, offering somewhere to reconnect, shop, play and have fun.

visit website Vote

Alice in Scandiland

Scandinavian inspired contemporary and vintage homewares store, where independent makers, the local community and natural materials are celebrated.

visit website Vote

Benjamin Pollocks

An independent toyshop in the heart of London that’s been around since 1880. Proud to combine good old-fashioned shopkeeping with a playful attitude to social media.

visit website Vote


A small, independent ‘Clicks and Mortar’ shop based in Leamington Spa. Their ‘Modern Day Provisions’ include gifts you won’t want to give away, homewares and stationery.

visit website Vote

Bramble and Moss

Floral design, botanical inspiration and unique gifts. We love what we do and get a kick out of sharing that passion with our customers.

visit website Vote

Colour Makes People Happy

Independent small batch paint maker, using local ingredients to create high quality house paint. Located just off Lewes High Street in East Sussex.

visit website Vote

Doe Bakehouse

A donut shop bringing colour & life to a fast-paced town. Think: Rainbows, girl power, flamboyance & sugar!

visit website Vote


Glosters pottery combines handmade ceramics alongside creations from U.K. makers. The shop is a display of beautiful combinations to enhance any customer’s home.

visit website Vote

Golden Hare Books

An indie bookshop in the scenic neighbourhood of Stockbridge, Edinburgh, stocking a large selection of highly curated books, branded merchandise and bookish gifts.

visit website Vote

Harvest Skincare

Harvest Stands For: Honest. Alchemy. Restoring. Values. Ethically. Simply. Together. All products are made by the team in their shop – a place of calm for their community.

visit website Vote

HOUSE by Betty

A lifestyle store that focuses on products that are sustainable, useful and beautiful all at once. Plus creative workshops for the community, run by local artists.

visit website Vote

Little Nell

Affordable jewellery and accessories to complement your personal style, season after season. Launched online in 2014 from their attic, they opened their store in 2018.

visit website Vote

Meticulous Ink

A delightful letterpress and fine stationery shop, supplying niche paper goods and calligraphy equipment. Also offering a unique design and print service, all from their characterful store in Bath.

visit website Vote

Pencil Me In

Stocking design led cards & stationery from British designers & the best stationery from around the world. Pencil Me In is also the home of #myshoplife Instagram challenge for indie shops.

visit website Vote

Peonies from Pluto

Huddled in Crowborough’s high street, their shop is a pop of pink in the town, hosting kooky flowers, house plants, pots and an array of locally made goodies.

visit website Vote


London’s first and only cactus and succulent boutique, providing high-quality, low-maintenance plants, perfect for modern life.

visit website Vote


A Black Woman owned independent ethical fashion and lifestyle store. Sancho’s curates dozens of brands and introduces their customers to the wonderful world of sustainability.

visit website Vote

The Botanical Candle Co

This wonderful team make their own range of home fragrance delights which they retail, along with many other amazing small businesses, from their thriving shop in Dorset.

visit website Vote

The Imaginarium

Located in York, this interiors wonderland is packed full of lovingly-curated, affordable luxuries for you and your home. Discover truly unique items that will brighten up your life.

visit website Vote

V V Rouleaux

A leading ribbons and trimmings retailer in the UK, with additional specialities including bespoke hats, flowers and Christmas decorations.

visit website Vote

With thanks to our small business supporters


Read The Independent Awards 2020 full Terms & Conditions here