If you have chosen the ‘Portrait’ option please follow the following instructions:
After you have placed your order, please use the Customer Contact Form on the Contact Us page and select ‘I need to send images to the Co for a personalised product’ option. You’ll then be able to attach your images. You’ll also be reminded on how to send these within your Order Confirmation email too. If you could please send these within 24hours of purchase so your delivery time isn’t impacted.
Sending in images is only required if you have chosen the ‘Portrait' option.

Style:
All portrait decorations will be painted, side on, on the size of dog outline as shown here, in the " Otto & Flow Style". The reverse side is painted a plain, co-ordinating colour

Ribbon:
Twine comes as standard, please choose from grey and white or red and white or if you would like red velvet ribbon to hang, please select your choice from the drop down menu.

Size and Weight:
The decoration measures 12cm from nose to tail and vary in weight between approximately 10-15 grams depending on the breed and customisation.
These portrait decorations are designed for indoor use only and are not designed as a toy. Please handle carefully.

The delivery options for this item are listed below (if it doesn't state 'Express delivery' then that option is not available for this product). As soon as you place your order, this small business will spring into action, get it ready and send it out... (and you can feel wonderful for supporting them).

Delivery options available

Standard delivery: included
Receive it by 11th - 12th November

Express delivery: £2.95
Receive it by 10th November

For more information about delivery or returning items, please take a look at our Delivery & Returns page.